Please take note of the following important dates:
Monday, March 31, 2025: Clinical documentation in Sammy will end, including access to e-prescribing, eligibility, the patient portal, faxing, and appointment reminders. Reminder: Sammy will not permit or support action(s) related to treating patients or billing for patient visits that occur after Monday, March 31, 2025. Tuesday, September 30, 2025: Sammy’s End of Life and termination of customer support.
Review our list of frequently asked questions and important dates. Please note that this document is relevant to all current Sammy customers (regardless of your specialty focus).
Contact us via email at support@icssoftware.net or via phone at 516-766-2129 with any questions, and we will be happy to assist you through September 30, 2025.
Please take note of the following important dates:
Monday, March 31, 2025: Clinical documentation in Sammy will end, including access to e-prescribing, eligibility, the patient portal, faxing, and appointment reminders. Reminder: Sammy will not permit or support action(s) related to treating patients or billing for patient visits that occur after Monday, March 31, 2025. Tuesday, September 30, 2025: Sammy’s End of Life and termination of customer support.
Review our list of frequently asked questions and important dates. Please note that this document is relevant to all current Sammy customers (regardless of your specialty focus).
Contact us via email at support@icssoftware.net or via phone at 516-766-2129 with any questions, and we will be happy to assist you through September 30, 2025.
Client Services
Our client services team is available Monday – Thursday from 9AM-5PM EST and Friday from 9AM-12PM and 1PM-5PM. To contact us, select the appropriate option below based on your needs or call our support line.
Phone: (516) 766-2129
Fax: (516) 763-1017
Email: support@icssoftware.net